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I lost my original uniform ordering email, how can I access my club product now?

If you lost or deleted your original uniform ordering email, please contact your club or team representative who can either have another email sent to you or provide you with a link to your club's product.

What does recommended & spiritwear items mean?

Recommended club items are optional items offered with the special discounted club pricing, but are not required as part of your club's uniform kit. Spiritwear items are extra gear offered by your club so that you can show your spirit which often includes t-shirts, hoodies, hats, etc.

Is there a way to view only products that are required by my club?

The filters on the left hand navigation can be helpful in refining the results shown to you on a particular page. For instance, if you want to view only the required items for your club, then click the Required checkbox in the left hand navigation. This will narrow down the results shown so that you are only viewing required items.

How do I find my way back to my player page from the SOCCER.COM homepage?

Once you have clicked through your ordering link, you will have access to your club's product. You can feel free to browse about the site in any section you desire. To get back to your club's main section page, click your club's name located on top red navigation bar (located to the right of the "Shop by Position" link). Once you are at your club's main section, you can choose your team under the Teams/Players navigation on the left hand side or search for your name or teamís name in the search box provided.

Why can't I get my Goal Club discount on top of the listed special club pricing?

The special club prices for your items have been discounted beyond that of your Goal Club discount. Please note that you will receive your Goal Club discount on any items that you purchase that are not predetermined by your club.

Do I get Goal Club points credit for my club order?

If you are a Goal Club member, you will need to log in with your Goal Club account on SOCCER.COM. You will receive points on all of your gear purchased, both club items and non-club items.

Why doesn't my promotional code work?

Most promotional codes cannot be combined with club orders; although, there are some special promotions that may occasionally run. If you are unsure about the type of promotion you have, you can insert the code into the space provided in the gear bag and click Apply. If the code is invalid, you will get a message indicating so.

Why did my order come in multiple shipments?

In order to get your items to you as quickly as possible, we may break up your order into multiple shipments at no additional cost to you.