Click Here for our standard returns form
Click Here for our gift returns formWe gladly accept returns on the most items purchased within 30 days, returned in their original condition (brand new, unworn, unlaundered, unembellished). Please try on items in a clean, indoor area in case you need to return them. Domestic exchanges are shipped via standard ground service at no additional charge to you. Allow 1-2 weeks from the time you send your return to receive your exchange order.
Goals or other large field equipment must be returned to the manufacturer. Please contact us in order to receive specific instructions and address information. Field equipment returned to the wrong location will result in a 15% restocking fee.
We cannot accept returns on the following:
Credits will be made to the original form of payment on the order. Shipping costs are not refunded. In the event a return is accepted 6 months or more from the purchase date, we can only exchange for a gift card or non returnable merchandise.
Your package may have contained a pre-paid Return Service (RS) label. We will also email one to you.
The cost of using each label is a low $5.95 (domestic use only). The label fee is deducted from your merchandise credit.
We are unable to refund return shipping costs. If an error was made on our part, we will email you a label to be used at no cost to you.
If you choose to return merchandise at your own cost, the return address is below. Retain any tracking numbers and receipts. We cannot be responsible for merchandise lost en route. We do not accept CODs or packages marked "Bill Recipient".
Goals or other large field equipment must be returned to the manufacturer. Please contact us in order to receive specific instructions and address information. Field equipment returned to the wrong location will result in a 15% restocking fee.
Return Address: Returns, 1014 Corporate Park Drive, Mebane, NC 27302
Use the appropriate form and make sure to provide us with the correct order number for the merchandise you are returning.
Simply contact Customer Service at 800-934-3867 or via custserv@sportsendeavors.com so we can fix the error and get the correct item shipped out to you. We will also make sure that you can use a Return Service label at no charge to return the incorrect merchandise back to us.
Due to the intense nature of the game, all items - especially footwear and gloves - will experience normal wear and tear such as: color loss, material wear, loose threads, small gaps between the outsole and the upper, etc.
All equipment may need replacement after a season of play due to normal wear and tear.
Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item's defectiveness (poor workmanship or materials).
Very few items are truly defective. Genuine defects most often reveal themselves within 60 days of purchase. An item's price does not indicate longevity, merely the quality of the materials and technology used in its construction.
We will, of course, honor extended warranties provided by the manufacturer. Footwear does not have a warranty. Manufacturer warranty only applies to original purchases and does not extend to replacement items.
Returns are usually processed within 1-3 business days of their arrival to our Returns Center.
You can contact us to place a new order for the replacement item. We will charge you for the new item, but ship it with free ground shipping in appreciation of your business with us. When we receive the returned item, we will simply credit the original form of payment. This ensures the fastest turnaround time for your replacement item. Need it even faster? On exchanges, we also offer reduced shipping rates on NextDay and TwoDay shipping.
